England Store

The Football Association Shop Terms Of Use


These terms and conditions ('Terms of Use') (together with our privacy and cookie policies) apply to your use of ('Site') whether as a guest or a registered user. Please read these Terms of Use carefully before you start using the Site. By using the Site, you indicate that you accept and agree to be bound by these Terms of Use.

If you purchase any products through the Site our terms and conditions of sale ('Terms of Sale') will also apply to you. You will be required to accept our Terms of Sale each time you make a purchase from the Site.

We may revise these Terms of Use at any time. You should check this page from time to time to take notice of any changes we make, as they are binding on you. Some of the provisions contained in these Terms of Use may also be superseded by provisions or notices published elsewhere on the Site.

The terms and conditions that apply to your use of the Site will be those Terms of Use in force on the date you use the Site.


This Site is operated by VRL Holdings Ltd. (registered number 08088948 with registered office at Unit 32 Wornal Park, Menmarsh Road, Worminghall, Aylesbury, Bucks HP18 9PH via its authorised agent, D2F Group.

About Our Site

The Site is available for use by consumers only for their personal and non-commercial use.

Access to certain features of the Site may be restricted to registered users and/or to users located in certain territories as indicated on the Site.

Access to the Site is permitted on a temporary basis. From time to time and without notice, we may withdraw or suspend access to all or any part of the Site or amend, withdraw or discontinue any of the materials and/or features available on it. The Site and its content are provided on an “as is” and “as available” basis. We do not guarantee that the Site or any content or features on it, will always be available or be uninterrupted and we will not be liable if for any reason the Site (or any part of it) is unavailable at any time or for any period.

We may update the Site from time to time, and may change the content on it at any time. Although we make reasonable efforts to update the information on the Site, any of the content on the Site may be out of date at any given time. Save as set out in our Terms of Sale, we make no representations, warranties or guarantees, whether express or implied, that the content on the Site is accurate, complete or up-to-date and we are under no obligation to update it.

We do not guarantee that the Site, or any content on it, will be free from errors or omissions.

We do not guarantee that the Site will be secure or free from bugs or viruses. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Site or on any websites or other resources linked to them.

You should use your own virus protection software when accessing the Site.

Registration and Information

If you choose to register to use the Site you will be asked to provide a password. You must keep this password confidential. You will be responsible for all activities that take place under it.

If you know or suspect that anyone other than you knows your user identification code or password, please notify us promptly at

We have the right to disable any password, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these Terms of Use.

You must ensure that any information you provide to us when using the Site is true, current and accurate. Please see our privacy policy for details of how we use the information you provide to us.

Your Use of the Site

You must not (and must not attempt to) gain or allow unauthorised access to, interfere with the normal operation of, circumvent any security, home page, or other feature of or insert any link to or breach the security measures on any part of the Site, including any system or equipment on which the Site operates, or any database connected to the Site by 'hacking', password mining or otherwise.

You must not misuse the Site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is or may be malicious or technologically harmful. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them.

If you are permitted to supply/upload any content to the Site – including without limitation pictures, comments, text, sound or recordings – the content you supply ('User Generated Content') must comply with the following rules:

  • It must not be obscene, abusive, offensive or racist and it must not promote or propose hatred or physical harm against anyone.
  • it must not harass or bully another person.
  • it must not promote or condone terrorism, violence or illegal behaviour.
  • it must be true and honest so far as you know.
  • it must not be defamatory of anyone.
  • it must not use the material or content or infringe the rights or privacy of anyone else (for example you should not use images of well-known characters, footage or music (unless it is your own))
  • it must not contain someone else's personal details or confidential information relating to other people.

We reserve the right to refuse to accept or refuse or cease to use any User Generated Content supplied by any person that we think contravenes these rules.

By posting, distributing, sending or displaying User Generated Content to the Site, you:

  • grant us a non-exclusive, royalty-free, perpetual, transferable, irrevocable, worldwide, and sub-licenseable right to use, copy, reproduce, modify, adapt, translate, distribute, publish, create derivative works of, display, perform, and otherwise disclose or incorporate into other works, the User Generated Content for any purpose to the extent permissible by applicable law.
  • grant us the right to use your name in connection with such User Generated Content, subject to our privacy policy.
  • represent and warrant that:
    • you own and control all of the ownership rights to the User Generated Content that you post or otherwise distribute, or you otherwise have the lawful right to post and distribute such User Generated Content on or through the Site.
    • such User Generated Content is true, accurate, complete, and not misleading and does not infringe or otherwise violate or breach any applicable laws or regulations.
    • the use, publication and posting of such User Generated Content does not violate these Terms of Use and will not violate any rights of, or cause or could cause injury to, any third person or entity.

User Generated Content submitted by you is deemed non-confidential and we are under no obligation to treat such User Generated Content as confidential. Your right to use the Site will cease immediately if you do any of the foregoing or otherwise breach these Terms of Use.


Where the Site contains links to other sites or resources, these links are provided for your information only. Such links should not be interpreted as endorsement by us of those linked websites or resources. We have no control over the content of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them.

You should check the terms of use applicable to any website or other resource that you link to from the Site.

You may link to the home page of the Site, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. The Site must not be framed on any other site, nor may you create a link to any part of the Site other than the home page. We reserve the right to withdraw linking permission without notice.

Intellectual Property

We and the Football Association Limited (company number 77797 and VAT number 773 9192 88), whose registered address is at Wembley Stadium, Wembley, London HA9 0WS ('FA') are the owners or licensees of all intellectual property rights in the Site. All text, information, graphics, interfaces, photographs, video and other material available on the Site are protected by copyright, trade mark and other proprietary and intellectual property laws. All such rights are reserved.

Nothing in these Terms of Use grants or is intended to grant any right, title or interest in the Site or any intellectual property rights contained therein. You may not use any of our or the FA's intellectual property rights without our and/or the FA's (as appropriate) express written consent however you are permitted to make one copy for the purposes of viewing the content on the Site for your own personal use. You may also print off or download copies of these Terms of Use for your personal use.

You may not use any of the content on the Site for commercial purposes without obtaining a licence to do so from us, the FA or our respective licensors (as appropriate).

If you print off, copy or download any part of the Site in breach of these Terms of Use, your right to use the Site will cease immediately and you must, at our and/or the FA's option (as appropriate), return or destroy any copies of the materials you have made.


Your rights

You have certain rights under consumer protection legislation. Nothing in these terms and conditions is intended to affect those rights.

Our liability

All content on the Site is provided "as is" without any guarantees, conditions or warranties (express or implied) and to the extent permitted by law, we, the other members of The FA group of companies and the third parties connected to us:

  • exclude all conditions, warranties and other terms (express or implied) which might otherwise be implied by statute, common law or the law of equity.
  • exclude all liability in contract, tort (including negligence) or for breach of statutory duty, or in any other way, in connection with your use of the Site save as provided in our Terms of Sale.

We accept liability for death and personal injury arising from our negligence or that of our employees and agents. We do not seek to exclude our liability for fraudulent misrepresentation by us or our employees or agents.

Applicable law

These Terms of Use are governed by English law. This means a contract for the use of the Site and any dispute or claim arising out of or in connection with it will be governed by English law. You and we both agree that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident of Scotland, you may also bring proceedings in Scotland.

No other person shall have any rights to enforce any terms of a contract made between you and us. We may transfer our rights and obligations under a contract with you to another organisation, but this will not affect your rights or our obligations under these Terms of Use. You may only transfer your rights or your obligations under these Terms of Use to another person if we agree in writing.

If any part of these terms and conditions is deemed invalid, illegal or for any reason unenforceable then that part will be deemed deleted and will not affect the validity and enforceability of the remaining parts. Any failure by us to enforce our rights or remedies under these terms and conditions or otherwise shall not be construed as a waiver by us of those or any other rights or remedies.

Contact Us

If you require further information or have any questions regarding the Site or these Terms of Use, then please email us at