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Privacy Policy (Your Privacy)
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Consent This document explains our policy regarding any personal information you might supply to us when you visit this site. Our goal is to protect your information. By accessing or using The Official England Online Store, you agree to the terms of the Kitbag Ltd Online Privacy Policy, as outlined below. If you do not agree to these terms, please do not access or use this site. Collection of Personal Information When you engage in certain activities on this site, such as registering, ordering products, or entering contests, The Official England Online Store may ask you to provide certain information about yourself by filling out and submitting an online form. It is completely optional for you to engage in these activities. If you elect to engage in these activities, however, The Official England Online Store may require that you provide personal information, such as your name, mailing address, e-mail address, and other personal identifying information. When ordering products on the site, you may be asked to provide a credit card number. When you submit personal information to The Official England Online Store you understand and agree that The Official England Online Store and The FA may transfer, store, and process your customer profile in any of the countries in which The Official England Online Store maintain offices, including without limitation, the United Kingdom. The Official England Online Store collects this information in order to record and support your participation in the activities you select. If you order a product, for example, the information is used to mail to you the items ordered for any necessary customer care purposes and to provide you with any benefits that may be made available to registered users. If you enter a contest, information is collected to qualify the entry and contact you regarding the contest or prize awards. The Official England Online Store and The FA (along with its subsidiaries and commercial partners) also use information that you provide as part of our efforts to keep you informed about special offers and other products and services, we may do this by post, email or SMS. Kitbag recognises and appreciates the importance of responsible use of this information. If you do not want the information you provide to The Official England Online Store to be used to inform you of other products and special offers from The Official England Online Store or The FA, and you indicate this preference when you provide the information to us, we will honour your preference. Your personal information is password-protected to prevent unauthorised access to it. We recommend that you do not divulge your password to anyone. Use of Cookies When you visit The Official England Online Store, you can surf the site anonymously and access important information without revealing your identity. However, in order to provide better service, we may use "cookies" to track your visit. A cookie is a small piece of information that the Web site stores on your Web browser and can later retrieve. We use cookies for a number of administrative purposes, such as recording your log in status so you do not have to log in to the site at every visit (unless you wish to). The cookie cannot be read by a Web site other than the one that sent the cookie. While The Official England Online Store uses cookies to track your visit, most cookies last only through a single session or visit. Similarly this information does not identify you personally and you remain anonymous unless you have otherwise provided The Official England Online Store with personal information. Please note that it is possible to set up your Web browser to inform you when you receive a cookie, giving you the chance to decide whether or not to accept it. Data Protection Kitbag Ltd is registered in accordance with United Kingdom Data Protection Legislation and will hold and use your personal data strictly in accordance with UK data protection legislation in relation to The Official England Online Store and The FA. How does The Official England Online Store protect visitor information? The Official England Online Store has a committed Security Policy. The Official England Online Store will retain copies of the information provided when you register on the website, order any products from the site and enter into any competitions. The Official England Online Store implements a number of sophisticated security measures to ensure the safety of any personal information provided. The information is contained on a secure server, which is accessible only by a limited number of employees who have authorised access rights to such information. All sensitive and credit card information supplied by any visitor to The Official England Online Store is transmitted via Secure Socket Layer (SSL) technology. SSL is commonly-used for managing the security of message transmission on the Internet through public-and-private key encryption and a digital certificate that establishes your credentials when doing Internet business or other on-line transactions. This certificate is issued by a certification authority, in our case Verisign. To view the certificate for this site click here. When you are asked to enter any personal details or credit card information the web site will be secure. This is easily identifiable by an icon in the bottom of the browser window resembling an unbroken key or a closed lock. SSL ensures that the information being sent is secure. Your card number will be encrypted and replaced by a unique transaction reference number. The Official England Online Store uses online bank secure servers provided by DataCash and does not hold any customer card details on any The Official England Online Store server at any time. To remove any name and address details please see remove details section within The Official England Online Store help menu. The Official England Online Store Policy for Children The Official England Online Store realises and understands that many children will visit The Official England Online Store but encourages all persons under 13 to consult with their parents or legal guardian before submitting any information to this web site and indeed any other web site. However, The Official England Online Store believes that ultimately it is the responsibility of parents or legal guardian to supervise children when online and recommend that parental control tools be put in place. No information collected from anyone under the age of 18 will be used for any marketing or promotional purposes whatsoever as is stated when you register for competitions or promotions. Although anyone under the age of 13 may be able to participate in competitions and promotions, notification of a win or prize will be sent directly to the parent or legal guardian identified in the initial registration process. Any publication of a competition winner's personal details for visitors under 18 will require parental or legal guardian consent during registration External Links We may provide links to other web sites from time to time. These links are provided for your convenience. Except for other official FA web sites, The FA and The Official England Store do not endorse or take responsibility for the content of those web sites, are not responsible for the availability of the web sites and will not be liable in any way for any loss or damage which you may suffer by using those web sites. If you decide to access linked web sites you do so at your own risk. Your right to access the information You have the right to access the information that The Official England Store holds about you. In order to do this please make a written application to the Data Protection Officer, at the address provided below. The Official England Store may require you to provide verification of your identity and to pay an administrative fee (which is currently £10) to provide a copy of the information that it holds. Please note that in certain circumstances The FA may withhold access to your information where it has the right to do so under current data protection legislation Updating your information In the event that there is a change to your personal information, for example your contact details, please let us know of this by writing to the Data Protection Officer, at the address provided below so that we can keep your information up to date and accurate. Removal of Personal Information You have the right to remove your personal information and preferences. In order to do this please write to us at: Customer Services Please include your name, address, FAN number and/or the e-mail address you registered with when you contact us. |